The Ministry of Tourism has launched the “24x7 Toll Free Multi-Lingual Tourist Help Line in 12 International Languages on 8th February 2016. This service will be available on toll free number 1800111363 or on a short code 1363. This will be operational 24X 7 (all days) offering a ‘multi-lingual helpdesk’ in the designated languages to provide assistance & information relating to Travel & Tourism in India to the domestic and International tourists/visitors.
The service is available in Arabic, French, German, Italian, Japanese, Korean, Chinese Portuguese, Russian and Spanish besides Hindi & English languages. The calls made by tourists (both international and domestic) while in India will be free of charge. The international tourists in India and also international callers who speak the aforesaid languages will be directed to the call agents proficient in the respective language. It is requested that adequate publicity may be given to the Helpline so that information regarding the same gets disseminated among the public and tourist.