Fortune Hotels, a part of the ITC hotel group, has recently appointed Chaitra Dwivedi as the new General Manager of Fortune Resort Benaulim Goa. With over 16 years of experience in the hotel industry and a 20-year career in hospitality, Chaitra brings a wealth of expertise to her new role. She has worked with renowned brands like Lemon Tree Hotel, The Grand Imperial, Pride, Golden Tulip, Clarks, and Jaypee, showcasing her versatility across various types of properties, from luxury to budget, mid-scale to heritage, corporate to resort.
Chaitra began her hospitality journey in the sales and marketing department, excelling in building and nurturing key relationships. Her career has seen her transition through different roles, including front office and revenue management, before taking on overall hotel operations.
In addition to her professional background, Chaitra holds a science degree with a focus on Physics, Chemistry, and Mathematics, reflecting her commitment to precision and creativity. She is also an avid pet lover and enjoys activities such as parasailing, biking, adventure sports, and music. Notably, she holds a black belt in Taekwondo and participated in the Republic Day Parade on Rajpath as an NCC Cadet, demonstrating her discipline and dedication.
Chaitra’s exceptional contributions to the hospitality industry have earned her prestigious awards, including the “Outstanding Contributions to the Hospitality Industry” award in 2021 and the “Goa’s Best General Manager” award in 2022 from Best of India Biz Awards. In 2023, she was honoured with the “Women Achiever Hospitality Award” from IHC London and IIHM Goa, highlighting her remarkable dedication and achievements.
Fortune Hotels warmly welcomes Chaitra and looks forward to her valuable contributions to enhancing the guest experience at Fortune Resort Benaulim Goa.