Tata-owned Vistara airline had to face social media outrage after it surfaced that the airline denied emergency leave to a pilot amid his mother's illness. Many netizens criticised the airline for being insensitive to the pilot's needs.
According to screenshots of an email circulating on social media, the pilot had requested emergency leave to accompany his mother for a medical check-up. However, the airline denied his request, citing operational constraints and asked the pilot to reschedule the medical appointment or even ask a relative to help his mother.
This struck a nerve among netizens, igniting waves of anger and strong criticism towards the airline. Social media users branded this incident as a glaring case of a company's lack of empathy towards its employees' personal circumstances and health emergencies.